We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox no longer launches when I click the launch icon. It was working fine and then all of a sudden it won't launch. I have Vista home prremuim service pack 2. Can you please help me resolve this issue so I can once again use firefox? Thanks

Ritamarie
Ritamarie
more options

firefox was working. Now it is not. Won't launch when I click the icon. Don't know the version as I cannot get it to launch to check the version.

firefox was working. Now it is not. Won't launch when I click the icon. Don't know the version as I cannot get it to launch to check the version.

All Replies (1)

David McRitchie
David McRitchie
more options

https://support.mozilla.com/en-US/questions/891374

http://kb.mozillazine.org/Browser_will_not_start_up