Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Specific website will not refresh with F5, right click refresh or the refresh button on the tool bar?

  • 2 (ردّان اثنان)
  • 6 have this problem
  • 6 views
  • آخر ردّ كتبه dsteffen

dsteffen
dsteffen
more options

When I went to collect eggs from a collecting site (listed below), after opening a tab by clicking on an egg link and then refreshing the page I just opened the tab from with F5, the process, if repeated 4-5 times would lead to the page I'm opening tabs from no longer refreshing by any means (it's not even trying to refresh)--not by F5, control + R, right click refresh or the refresh button on the tool bar. This problem is not happening on any other site that I can tell, but this collection site is the only on where I am rapidly opening tabs and refreshing a page at the same time. I have cleared my cache & cookies, tried turning off add-ons, posted on the site's forums to see if there have been any issues today (there haven't), rebooted my computer, restarted Firefox, made sure all add-ons (I only use 3: Adblock Plus, ForecastFox and McAfee SiteAdvisor) and Firefox itself was updated and even installed the release candidate for Firefox 4 to see if that would help. Nothing did.

When I went to collect eggs from a collecting site (listed below), after opening a tab by clicking on an egg link and then refreshing the page I just opened the tab from with F5, the process, if repeated 4-5 times would lead to the page I'm opening tabs from no longer refreshing by any means (it's not even trying to refresh)--not by F5, control + R, right click refresh or the refresh button on the tool bar. This problem is not happening on any other site that I can tell, but this collection site is the only on where I am rapidly opening tabs and refreshing a page at the same time. I have cleared my cache & cookies, tried turning off add-ons, posted on the site's forums to see if there have been any issues today (there haven't), rebooted my computer, restarted Firefox, made sure all add-ons (I only use 3: Adblock Plus, ForecastFox and McAfee SiteAdvisor) and Firefox itself was updated and even installed the release candidate for Firefox 4 to see if that would help. Nothing did.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Those extensions can still cause problems, even if updated to the latest version.

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

dsteffen
dsteffen صاحب السؤال
more options

Thanks cor-el! I'm not sure why manually switching off the add-ons didn't catch it, but when I tried things in Safe Mode, the problem vanished. A little tinkering around and it seems like the McAfee add-on was the one causing the issue. I've shut it off now since I really don't need it and all seems well.

Thanks again! :)