Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox keeps locking up for a few minutes, the screen goes white and cant click anything till it begins responding, which sometimes never happens. Whats going on?

MichaelDow
MichaelDow
more options

Firefox, at random locks up and "is not responding" the page sort of white's out, making everything pale, and i cant click anything within firefox until it's okay again

Which someitmes is minutes, sometimes it never responds again forcing me to quit it.

I would try another browser, but firefox has literally stolen the internet from my laptop. Nothing else willconnect to the internet now.

Firefox, at random locks up and "is not responding" the page sort of white's out, making everything pale, and i cant click anything within firefox until it's okay again Which someitmes is minutes, sometimes it never responds again forcing me to quit it. I would try another browser, but firefox has literally stolen the internet from my laptop. Nothing else willconnect to the internet now.

All Replies (3)

mervyng
mervyng
more options

This also happens with me frequently, mostly with Firefox 3.6.12, but occasionally with othe applications such as Microsoft Outlook, therefore I suspect that it is a general Vista problem, and a solution may be found there.

shsaci
shsaci
more options

Its only really started happening since the last update 3.6.12. Especially when using dwhelper to download something - after about 3 mins or so - Firefox becomes unresponsive. 

 I've even tried to browsing with history records at a minimum and also a few times in 'private browsing', but same problem. Firefox becomes unresponsive after a few minutes and hangs. Then have to shut it down via task mgr.

I'll try uninstalling this version and installing an older one from file hippo. Hope that works as great as it used to. 


 Application Basics

       Name
       Firefox

       Version
       3.6.12

       Profile Directory

         Open Containing Folder

       Installed Plugins

         about:plugins

       Build Configuration

         about:buildconfig

 Extensions

       Name

       Version

       Enabled

       ID

       Java Console
       6.0.22
       true
       {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}

       McAfee SiteAdvisor
       3.1
       true
       {B7082FAA-CB62-4872-9106-E42DD88EDE45}

       Microsoft .NET Framework Assistant
       1.1
       true
       {20a82645-c095-46ed-80e3-08825760534b}

       LastPass
       1.70.0
       true
       [email protected]

       Xmarks
       3.9.2
       true
       [email protected]

       DownloadHelper
       4.8.1
       true
       {b9db16a4-6edc-47ec-a1f4-b86292ed211d}

       Adblock Plus
       1.3.1
       true
       {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

 Modified Preferences

     Name

     Value

       browser.history_expire_days.mirror
       180

       browser.history_expire_days_min
       1

       browser.places.importBookmarksHTML
       false

       browser.places.smartBookmarksVersion
       2

       browser.startup.homepage_override.mstone
       rv:1.9.2.12

       extensions.lastAppVersion
       3.6.12

       general.useragent.extra.microsoftdotnet
       (.NET CLR 3.5.30729)

       network.cookie.lifetimePolicy
       2

       network.cookie.prefsMigrated
       true

       places.last_vacuum
       1290961864

       privacy.sanitize.migrateFx3Prefs
       true

       privacy.sanitize.sanitizeOnShutdown
       true

       security.warn_viewing_mixed
       false
cvmelson@verzon.net
[email protected]
more options

FIREFOX DOES NOT WORK IN ANY OF THE ONES I HAVE TRIED. I AM UP TO 9 NOW & IT STILL DOES NOT WORK. FADES A LOT & I CANNOT SCROLL MOST OF THE TIME. WHAT A PIECE OF CRAP!!!!!!!!!!!!!!!!!!!