Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I keep getting booted off of my favorite site when I try navigating or posting.

Dharla
Dharla
more options

After a Firefox update I cannot navigate my favorite website or make posts. I keep getting booted off and I must log log back in. A system restore will fix the problem but I will get another update and then we are back to square one.

After a Firefox update I cannot navigate my favorite website or make posts. I keep getting booted off and I must log log back in. A system restore will fix the problem but I will get another update and then we are back to square one.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

2. If needed, delete the site's cookies

Tools > Options > Privacy > Cookies: "Show Cookies"

or

right-click the page, choose View Page Info > Security > "View Cookies"

Carefully remove the site's cookies individually, do NOT click remove "all" unless you really want to remove all your cookies (there is no undo for this dialog).

Does that help?

Modified by jscher2000 - Support Volunteer