Can't Watch Videos on Crunchyroll
I'm unable to watch videos on Crunchyroll. When I try to watch a video, the video becomes a static image of one frame. When I switch tabs and come back to the video, or hit refresh, it changes to the latest frame of the video but freezes once again. I have the latest version of Firefox and am using a Macbook. Per suggestions I have found online, I have tried disabling all my extensions, deleting my cache, deleting the Firefox folder in my ~/Library, making sure DRM content is enabled, and uninstalling and reinstalling Firefox altogether. Nothing works. Was hoping to switch over to Firefox since Google Chrome has banned ublock origin, but I keep running into these obnoxious video problems. The same issue also happens on Amazon Prime Video, but only when I press full screen.
All Replies (4)
Julian, have you tried the standard troubleshooting steps of clearing the site's cookies, clearing cache, testing in Troubleshoot Mode, or testing in a new profile?
For more information on these steps, see: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
Currently on openSUSE with no issues. see screenshot My mac is older running 10.13.6 with ESR, but let me go see what happens. Also try another version of Firefox. https://www.mozilla.org/en-US/firefox/channel/desktop/Firefox Make sure to install in a different directory from the current install.
Modified by jonzn4SUSE
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