Unexplained Repeated Firefox Crash Reporter Popups
I have Firefox currently installed on my Windows 10 computer as a backup browser. Normally I don't run it and it isn't the default browser. However, for the past couple of days the Firefox Crash Reporter keeps popping up when I don't even have Firefox running. I can't see anything running in the Task Manager that looks as if it might be related to Firefox. Why on earth does this keep happening?
All Replies (1)
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
The crash report is several pages of data. We need the report numbers to see the whole report.
- Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
- Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
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