ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

XULRunner/Profile Missing error. Cannot open Firefox even after reinstall.

  • 1 (رد واحد)
  • 0 have this problem
  • 265 views
  • آخر ردّ كتبه Dylan Toftemark

more options

When trying to launch firefox like normal I got a "Your profile cannot be loaded. It may be missing or inaccessible" which would keep it from starting. Periodically, with firefox not even running in the background, I would get the XULRunner error (see attached image).

Looking online for solutions I took two steps: 1. located my profiles folder and deleted it 2. reinstalled firefox entirely

As you can see by the attached image the same error messages as before would actually interrupt the install itself.

I am at a loss and any help would be appreciated since Chrome sucks and I'd like to keep using Firefox.

When trying to launch firefox like normal I got a "Your profile cannot be loaded. It may be missing or inaccessible" which would keep it from starting. Periodically, with firefox not even running in the background, I would get the XULRunner error (see attached image). Looking online for solutions I took two steps: 1. located my profiles folder and deleted it 2. reinstalled firefox entirely As you can see by the attached image the same error messages as before would actually interrupt the install itself. I am at a loss and any help would be appreciated since Chrome sucks and I'd like to keep using Firefox.
Attached screenshots

Modified by Dylan Toftemark

الحل المُختار

Well I got it working. Turns out the Firefox folder in appdata\local was corrupted. I just moved it to my desktop (it couldn't delete it but I'll figure that out later) and reinstalled Firefox and now it works.

Read this answer in context 👍 0

All Replies (1)

more options

الحل المُختار

Well I got it working. Turns out the Firefox folder in appdata\local was corrupted. I just moved it to my desktop (it couldn't delete it but I'll figure that out later) and reinstalled Firefox and now it works.