We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Replacing defunct email address by alternative method

  • 1 (رد واحد)
  • 0 have this problem
  • 10 views
  • آخر ردّ كتبه Paul

more options

The free virgin.net email service was shut down without notice about 2 years ago so I can no longer receive the verification code to cahnge it in my Firefox account. Is there another method to change the email address registered with Firefox?

The free virgin.net email service was shut down without notice about 2 years ago so I can no longer receive the verification code to cahnge it in my Firefox account. Is there another method to change the email address registered with Firefox?

All Replies (1)

more options

Hi

I am sorry but you will need to set up a new Firefox Account. As a security measure to protect user information, you need access to the email account to be able to change it.