How to change my email address?
Hi,
I have been trying ti change my firefox account email address and this website does not seem to work on any browser, even firefox.
The instructions to add a secondary email and make it primary does not work, it fails to add a secondary email, the form opens, you enter the email but it gets stuck there.
Can I get help here, please?
الحل المُختار
I'm not sure what you entered in the confirmation field as I think that this wouldn't be a code that long. Also I'm seeing an empty secondary email field where I would expect to see that secondary email address.
Did you use a Copy/Paste from the email ?
Read this answer in context 👍 0All Replies (4)
Hi Dropa,
I am not sure you understood my question. My primary email is verified, I still have access to it and to the firefox account by using that email. What I want to do is to add a secondary email address and replace my primary email with the secondary but the functionality on the website is broken.
Modified by ronaldo.junior
Hi. Try this link instead: https://accounts.firefox.com/settings Good luck.
الحل المُختار
I'm not sure what you entered in the confirmation field as I think that this wouldn't be a code that long. Also I'm seeing an empty secondary email field where I would expect to see that secondary email address.
Did you use a Copy/Paste from the email ?
My apologies. I did not read the message properly and was entering the new email address instead of the code.
it all works fine.
thanks