Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Spam settings

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه sfhowes

tsher
tsher
more options

Certain emails are landing in my spam mail box. These are not spam. They are not marked as junk. How to I allow the spam filter to let them through?

Certain emails are landing in my spam mail box. These are not spam. They are not marked as junk. How to I allow the spam filter to let them through?

الحل المُختار

Spam is a label applied by the mail provider (TB uses 'junk'). Access the account in webmail and whitelist or unblock the messages there, perhaps by adding the senders to webmail contacts.

Read this answer in context 👍 0

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

الحل المُختار

Spam is a label applied by the mail provider (TB uses 'junk'). Access the account in webmail and whitelist or unblock the messages there, perhaps by adding the senders to webmail contacts.