Thunderbird stopped receiving emails on all 4 accounts
Hi I have used thunderbird as my PC mail programme for several years without any problem. I have an up to date pc running win10 (64 bit) which is working unchanged. I have 4 email addresses installed in thunderbird - 2 x hotmail, 1 x bt internet, 1 x gmail. I updated thunderbird to v. 78.5.1 on Monday 30th November and since then I have not been receiving emails on any of the accounts. I can retrieve emails directly using the the web based browser method and also on iphone and ipad. I can send emails from thunderbird but it does not display in the sent email section, I have to put them here manually. Any help would be much appreciated.
All Replies (3)
Same problem here (24 email accounts, various providers). All set as POP (no IMAP). Please enable roll-back.
My partner, who has almost the same setup, had no issues in receiving and sending emails with Thunderbird 78.5.1. So I started to check the differences. One difference is the anti-virus/firewall software. To see if my firewall is the cause of Thunderbird not receiving/sending emails I took the risk of shutting down my firewall (ESET) and startup Thunderbird. Immediatly the emails started comming in (seems I missed a lot in one week). No firewall is not an option these days, so I started to finetune the firewall by trial and error. Eventually I found out that turning off POP3S-verification is sufficient to be able to receive (and send) emails with a still working firewall.
The ESET issue has been reported by many users on this forum. Here are the recommendations from ESET:
https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf
Avast/AVG is another security app that blocks TB: