sync fails to work across devices
i Am having trouble getting sync to work between my desktop and laptop. I have tried reinstalling firefox with no luck. I created a new profile and imported my bookmarks in and no luck. here is a paste of the log file. I would appreciate any help.
1590627953950 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule)
1590627953951 FirefoxAccounts TRACE not checking freshness of profile as it remains recent
1590627953951 FirefoxAccounts TRACE not checking freshness of profile as it remains recent
1590627975703 Sync.Service DEBUG User-Agent: Firefox/76.0.1 (Windows NT 10.0; Win64; x64) FxSync/1.78.0.20200507114007.desktop
1590627975703 Sync.Service INFO Starting sync at 2020-05-27 21:06:15 in browser session VGSbX3nLWaDr
1590627975703 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
1590627975704 Sync.Status INFO Resetting Status.
1590627975704 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1590627975705 FirefoxAccounts TRACE not checking freshness of profile as it remains recent
1590627975705 FirefoxAccounts TRACE not checking freshness of profile as it remains recent
1590627975705 FirefoxAccounts TRACE not checking freshness of profile as it remains recent
1590627975809 Sync.Resource DEBUG GET success 200 https://sync-596-us- west-2.sync.services.mozilla.com/1.5/93597766/info/collections
1590627975809 Sync.Service DEBUG Fetching server configuration: https://sync-596-us-west-2.sync.services.mozilla.com/1.5/93597766/info/configuration
1590627975810 FirefoxAccounts TRACE not checking freshness of profile as it remains recent
1590627975912 Sync.Resource DEBUG GET success 200 https://sync-596-us- west-2.sync.services.mozilla.com/1.5/93597766/info/configuration
1590627975912 Sync.Service DEBUG Fetching global metadata record
1590627975912 Sync.Service DEBUG Weave Version: 1.78.0 Local Storage: 5 Remote Storage: 5
1590627975912 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys.
1590627975912 Sync.Service INFO Testing info/collections: {"bookmarks":1590624877.61,"passwords":1590627962.64,"meta":1590626330.79,"crypto":1520384595.02,"clients":1590627957.9}
1590627975912 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 1520384595.02
1590627975912 Sync.Synchronizer DEBUG Refreshing client list.
1590627975913 Sync.Engine.Clients INFO 0 outgoing items pre-reconciliation
1590627975913 Sync.Engine.Clients DEBUG Resetting clients last sync time
1590627975913 FirefoxAccounts TRACE not checking freshness of profile as it remains recent
1590627976053 Sync.Collection DEBUG GET success 200 https://sync-596-us- west-2.sync.services.mozilla.com/1.5/93597766/storage/clients?full=1&limit=1000
1590627976056 Sync.Engine.Clients INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 6 reconciled.
1590627976056 Sync.Engine.Clients DEBUG Refreshing the known stale clients list
1590627976057 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined
1590627976057 Sync.Engine.Clients INFO Hiding stale client iDv2s3oTXlyL - duplicate device id f098df0ecf5e883dc268717e23407391
1590627976059 Sync.Synchronizer INFO Updating enabled engines: 5 clients.
1590627976060 Sync.Synchronizer INFO Syncing all enabled engines.
1590627976060 Sync.Engine.Passwords INFO 0 outgoing items pre-reconciliation
1590627976060 FirefoxAccounts TRACE not checking freshness of profile as it remains recent
1590627976271 Sync.Collection DEBUG GET success 200 https://sync-596-us-west-2.sync.services.mozilla.com/1.5/93597766/storage/passwords?newer=1590627833.61&full=1& limit=1000
1590627976272 Sync.Engine.Passwords INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1590627976272 Sync.Engine.Bookmarks DEBUG Checking if server sync ID RtdrA0dDiuXK matches existing
1590627976273 Sync.Engine.Bookmarks INFO 0 outgoing items pre-reconciliation
1590627976274 Sync.Engine.Bookmarks INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1590627976274 Sync.Engine.Bookmarks.Mirror DEBUG Merging bookmarks in Rust
1590627976276 Sync.Engine.Bookmarks.Mirror DEBUG Building local tree
1590627976279 Sync.Engine.Bookmarks.Mirror DEBUG Building remote tree
1590627976280 Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":0}
1590627976280 Sync.Status DEBUG Status for engine bookmarks: error.engine.reason.unknown_fail
1590627976280 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial
1590627976280 Sync.ErrorHandler DEBUG bookmarks failed: MergeError: Item -N8o9cZ315HT can't contain itself(resource://gre/modules/SyncedBookmarksMirror.jsm:1412:5) JS Stack trace: [email protected]:1412:5 [email protected]:774:22
1590627976281 Sync.Doctor INFO Skipping check of passwords - disabled via preferences
1590627976281 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences
1590627976281 Sync.Doctor INFO Skipping validation: no engines qualify
1590627976281 Sync.Synchronizer INFO Sync completed at 2020-05-27 21:06:16 after 0.58 secs.
1590627976281 Sync.Declined DEBUG Handling remote declined: ["forms","history","tabs","addons","prefs"]
1590627976281 Sync.Declined DEBUG Handling local declined: ["forms","history","tabs","addons","prefs"]
1590627976281 Sync.Declined DEBUG Declined changed? false
1590627976281 Sync.Service INFO No change to declined engines. Not reuploading meta/global.
1590627976281 Sync.ErrorHandler ERROR Some engines did not sync correctly.
1590627976282 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule)
1590627976284 FirefoxAccounts TRACE not checking freshness of profile as it remains recent
Modified
الحل المُختار
I solved my issue by searching for that string in the bookmarks backup opened in notepad, figuring out which bookmark it was referring to and deleting that bookmark. I then created a new backup of my bookmarks, re-imported them replacing my bookmarks and then syncing. Now all my computers have the same bookmarks.
Read this answer in context 👍 0All Replies (2)
Here is the part that sticks out to me, I just cannot figure out what the issue is.
error.sync.failed_partial 1590627976280 Sync.ErrorHandler DEBUG bookmarks failed: MergeError: Item -N8o9cZ315HT can't contain itself(resource://gre/modules/SyncedBookmarksMirror.jsm:1412:5) JS Stack trace: [email protected]:1412:5 [email protected]:774:22
Modified
الحل المُختار
I solved my issue by searching for that string in the bookmarks backup opened in notepad, figuring out which bookmark it was referring to and deleting that bookmark. I then created a new backup of my bookmarks, re-imported them replacing my bookmarks and then syncing. Now all my computers have the same bookmarks.
Modified