ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

EBay keeps telling me I need to update my browser. But it is updated. How can this be remedied?

more options

I sell items on EBay. Recently I keep getting notified that “on June 30th I will no longer be able to use Seller Hub etc. due to outdated browser [see attached screen shot.].”

As far as I can tell, my iPad is totally up to date, and my Firefox browser is up to date, as well.

Perhaps this is just a general warning EBay is generating? Still, it’s obtrusive and annoying at least — but at worst, I don’t want to be stuck come June 30 if the browser no longer works for my selling activities on EBay!

Any help or insight here would be appreciated. Thanks in advance :)

I sell items on EBay. Recently I keep getting notified that “on June 30th I will no longer be able to use Seller Hub etc. due to outdated browser [see attached screen shot.].” As far as I can tell, my iPad is totally up to date, and my Firefox browser is up to date, as well. Perhaps this is just a general warning EBay is generating? Still, it’s obtrusive and annoying at least — but at worst, I don’t want to be stuck come June 30 if the browser no longer works for my selling activities on EBay! Any help or insight here would be appreciated. Thanks in advance :)
Attached screenshots

Modified by Carolpeedie

All Replies (2)

more options

(Not seeing that attachment in my OP, so am trying here in the reply section. Hope you can see it!)

more options

Hmm, I'm pretty sure they mean they no longer support the very old Firefox 17 for desktop OSes like Windows/Mac/Linux. That shouldn't affect the iOS version. However, it would be nice if someone from Mozilla could contact someone at eBay about this so they don't alarm users unnecessarily.