Firefox full crash on laptop with forced restart on new profile and on PC, all pinned top sites are gone
When i started my laptop and opened firefox, it crashed and said there was an error of some kind and that i had to force restart it.
I did and it made a new profile but did add all my add-ons back but the customization, pinned top sites etc were all changed. I could not revert it back to my old profile (I have a "old firefox profile" on my desktop).
Then after this on the next day, i opened firefox on my PC, and all pinned top sites were gone as well but never gave any error message or anything and all add-ons and customization was still intact.
Any idea what this is/was?
Side note: The @Google pinned top site is extremely annoying. Every time i remove it, it comes back after a few restarts. Stop doing this.
All Replies (3)
Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
Thank you for your reply.
As mentioned in my first post, i do have an "old firefox data" map on my desktop. I already tried following those websites mentioned but this messed things up even more to a point i am in doubt of just fully uninstalling firefox on my laptop and reinstall it and set everything back up from scratch.
The problems are still: What caused this to prevent it from happening again. And why did all my pinned top sites suddenly disappear on my PC?
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Type about:profiles<enter> in the address bar.
How many profiles are listed?
How many should be there?