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Can't log in to one website

  • 8 ردود
  • 1 has this problem
  • 15 views
  • آخر ردّ كتبه FredMcD

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I can't log into Kohls.com. I put my user and password in, but when I hit log in, it does nothing. I can log into it with Safari, but not Firefox. Why? I've cleared cookies and history. I have checked everything, but can't find the reason why. It's only with Kohls website so far.

I can't log into Kohls.com. I put my user and password in, but when I hit log in, it does nothing. I can log into it with Safari, but not Firefox. Why? I've cleared cookies and history. I have checked everything, but can't find the reason why. It's only with Kohls website so far.

الحل المُختار

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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All Replies (8)

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What does the error screenshot says?

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There is no error. The page does absolutely nothing. The only thing I notice is that the refresh button will reload with an X.

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A post was flagged as Solved Problem. If the problem is not solved, please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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I've already tried safe mode. That did not fix it either. I can log into my account to pay my bill, but not log into my account to order anything. The page will pull up, but when I hit the log in button, it does absolutely nothing.

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الحل المُختار

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Thank you! It was the hardware!

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Glad to help. Safe Surfing.