Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cannot clear quick filter search parameter in Thunderbird

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 15 views
  • آخر ردّ كتبه jjjj19

jjjj19
jjjj19
more options

I cannot clear the contents of the filter on my inbox. I clear it, close TB and reopen and the filter search text is always there. Running latest version.

I did do a backup of my inbox to restore old emails and then again to restore to my current data. Have done this before but not with the current issue.

The parameter does not appear to be saved in an editable file - as far as I can see...

Suggestions appreciated. Thanks.

I cannot clear the contents of the filter on my inbox. I clear it, close TB and reopen and the filter search text is always there. Running latest version. I did do a backup of my inbox to restore old emails and then again to restore to my current data. Have done this before but not with the current issue. The parameter does not appear to be saved in an editable file - as far as I can see... Suggestions appreciated. Thanks.

الحل المُختار

Try this: Help/Troubleshooting Information, click Open Folder to open the profile folder, close TB, delete session.json, restart TB. Any difference?

Read this answer in context 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

الحل المُختار

Try this: Help/Troubleshooting Information, click Open Folder to open the profile folder, close TB, delete session.json, restart TB. Any difference?

jjjj19
jjjj19 صاحب السؤال
more options

Thanks sfhowes. Yes it worked as you described. Then had to rejig display to remove message pane 

 View/Layout/Message Pane   or  F8

Regards, J