Hi dalpert, where was the contact information stored? Was it the address fill feature that was added in a recent version of Firefox? More info on that feature: Automatically fill in your address on web forms. Or somewhere else?

was in my contact info . shows name but nothing else , like notes i made on them.

Hello dalpert,

Like jscher2000 asked you : where was the contact information stored?

Could it be that you're talking about your contacts on Thunderbird ?

If so : we'll have this moved to the Thunderbird support forum.

In case you're talking about you're contacts on Gmail - maybe you'd like to take a look at the Chosen Solution in this thread :

https://support.mozilla.org/en-US/questions/1231867

If you're talking about your contacts somewhere else  : please let us know where .....

dalpert said

was in my contact info . shows name but nothing else , like notes i made on them.

Is the problem with Firefox bookmarks and missing descriptions?

Please Back Up Now

Your Descriptions data should still be present in the database in Firefox 63. It is expected to be removed in Firefox 64. Here is what I can suggest at this point:

Step 1: Export your Bookmarks

To do that, you can export bookmarks to a locally saved web page (HTML File). Please see this article: Export Firefox bookmarks to an HTML file to back up or transfer bookmarks.

That creates a web page, so you can open it in a Firefox tab, or in any browser. You'll notice the descriptions nested below the linked titles of the bookmarks that have descriptions. You can use Find (Ctrl+f) to locate the bookmark you're looking for.

Next steps

This will depend on your needs.

(A) If you just need to consult the existing descriptions from time to time: searching in and copy/pasting from the HTML file may be good enough.

(B) If you need to access descriptions within Firefox, and prefer not to downgrade: you could investigate new extensions. For example, https://addons.mozilla.org/firefox/addon/bookmark-notes/ will provide access to Descriptions in the sidebar, and can import the file you created in Step 1.

(C) If you need to occasionally update the descriptions, but don't need them within Firefox: you could consider using a reference program such as Zotero to store your bookmarks and descriptions. See: https://support.mozilla.org/questions/1233617. This form of storage might be more resilient than an add-on if you don't make regular backups of your Firefox profile data, and cloud storage is optional.

(D) If you can't live without descriptions just the way they were in Firefox 60: you may consider the Extended Support Release of Firefox 60, also known as ESR. The ESR track was designed for companies that only want feature changes on an infrequent basis. So Firefox 60 ESR will only get security updates for the next 8 months, staying stable with the features of Firefox 60. Then ESR will jump to a new version, expected to be Firefox 68. We don't know what Firefox 68 will look like; it probably won't have descriptions, either, so keep making backups.

More info on this option: Switch to Firefox Extended Support Release (ESR) for personal use.

this is too much to understand. like to keep more simple. just sounds like firefox messed up on my contacts info /notes and such when they upgraded or whatever you call it.

Hey dalpert, we're still trying to have you tell us where your contacts are.

Are the contacts listed out in a web page?

If so:

What site is the web page on? For example, it could be:

• https://mail.google.com/
• https://outlook.live.com/

That would appear in the address bar near the green lock.

my yahoo is the home page when log in thru firefox then i go to contacts , names and email/phone numbers are there but no notes i had put in. ?????is missing

Okay! So here's my summary of the problem:

Firefox does not show all data for Yahoo Contacts. You confirmed the data is still saved on Yahoo's server because you can view it when you go to that same page in Internet Explorer. However, Firefox doesn't display all the information you can see in IE. There is something wrong with how the Yahoo Contacts page appears in Firefox.

So far, so good?

Could you try this article next: Websites look wrong or appear differently than they should.

This Yahoo thread would shed a light on it if the problem occurred in IE as well :

https://forums.yahoo.net/t5/Contacts-Calendar-and-Notepad/Yahoo-Note-Disappeared/m-p/503855#M11363

But as this seems to be a problem in Firefox only ......  :(