Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

"Error loading player: Network error" for videos on many websites

  • 1 (رد واحد)
  • 1 has this problem
  • 8 views
  • آخر ردّ كتبه Shadow110

Arlis
Arlis
more options

I have found a few instances of this problem recounted here in the forums, all with convoluted solutions, none of which seem to work. Anyway, if I have to go through all that every time I try and view a site's videos, I'm going to just have to switch to another browser, which would be a pity, as Firefox has long been my favorite. YouTube, Vimeo, other video sites work ok. disabling ad blocker does not work. Does ANYBODY know why the new firefox continually returns this error message, or the one that says video took too long to load. it's always one or the other, and on practically every site i visit that hosts its own video content. Tried safe mode too. No help.

Tried adding screen cap of error message, but it wouldn't load. Sorry.

I have found a few instances of this problem recounted here in the forums, all with convoluted solutions, none of which seem to work. Anyway, if I have to go through all that every time I try and view a site's videos, I'm going to just have to switch to another browser, which would be a pity, as Firefox has long been my favorite. YouTube, Vimeo, other video sites work ok. disabling ad blocker does not work. Does ANYBODY know why the new firefox continually returns this error message, or the one that says video took too long to load. it's always one or the other, and on practically every site i visit that hosts its own video content. Tried safe mode too. No help. Tried adding screen cap of error message, but it wouldn't load. Sorry.

All Replies (1)

Shadow110
Shadow110
more options

Please reinstall or update your Video Card Drivers https://www.intel.com/content/www/us/en/support/detect.html as that is possibly the issue due to being HTML5 Video : ERRORS adapterDescription: Intel(R) HD Graphics 4400 driverDate: 8-4-2015 u'unavailable = bad u'Disabled by pref', u'type': u'user'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct2D', u'log': [{u'status': u'unavailable', u'message': u'Direct2D requires Direct3D 11 compositing', u'type': u'default'}], u'name': u'DIRECT2D'},requires Direct3D 11 compositing', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'unavailable', u'message': u'D3D11 compositing is disabled', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name':

So please fix your Driver issues.

VIDEO AUDIO

Find the Dos Command Prompt and Right Click and Run As Administrator Type at the Prompt  : SFC /SCANNOW then Enter (SFC,space>/SCANOW) Reboot after to fix Windows issues.

Please let us know if this solved your issue or if need further assistance.