Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't play YouTube or other videos. They only work in Safe Mode.

  • 2 (ردّان اثنان)
  • 4 have this problem
  • 14 views
  • آخر ردّ كتبه captainq12

captainq12
captainq12
more options

Hello, i try to play YouTube videos, but get an error (look at screenshot). I have no problems in safe mode and in other browsers it works as well. I've already deleted Firefox and reinstalled. I also have up to date graphic drivers.

I have Firefox v. 57.0.2 and Windows 10

Hello, i try to play YouTube videos, but get an error (look at screenshot). I have no problems in safe mode and in other browsers it works as well. I've already deleted Firefox and reinstalled. I also have up to date graphic drivers. I have Firefox v. 57.0.2 and Windows 10
Attached screenshots

الحل المُختار

Does it work when you disable hardware acceleration in Firefox?

Read this answer in context 👍 1

All Replies (2)

Tonnes
Tonnes
  • Locale Leader
more options

الحل المُختار

Does it work when you disable hardware acceleration in Firefox?

captainq12
captainq12 صاحب السؤال
more options

It works now, thank you. But still why is it that in google chrome and edge it works without disabling hardware acceleration?