ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

brak pól tekstowych-> text is missing in pages

  • 5 ردود
  • 2 have this problem
  • 7 views
  • آخر ردّ كتبه nedsram

more options

After update to 57.0 some pages EG Facebook Gmail and New page do not load properly (see images). All graphic information is loaded except text data. I can not type inside search window in new page. I type on keyboard - cursor is moving as i type but no text is showing. I have cleaned whole history including cookies and cash data and problem still exists.

After update to 57.0 some pages EG Facebook Gmail and New page do not load properly (see images). All graphic information is loaded except text data. I can not type inside search window in new page. I type on keyboard - cursor is moving as i type but no text is showing. I have cleaned whole history including cookies and cash data and problem still exists.
Attached screenshots

الحل المُختار

Hi there!

Sorry to hear you're experiencing problems with the new version.

Can you please try refreshing your installation by following the instructions on this page: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings ?

Thank you for using Firefox.

Read this answer in context 👍 0

All Replies (5)

more options

Pls run Firefox in the safe mode and tell us if the problem still persist.

more options

الحل المُختار

Hi there!

Sorry to hear you're experiencing problems with the new version.

Can you please try refreshing your installation by following the instructions on this page: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings ?

Thank you for using Firefox.

more options

This only happens with certain pages. Further information. (1) At first the affected pages load correctly. The problem starts at some random later time for no apparent reason. Restarting Firefox will cause the problem to go away for the time being. (2) When text is missing from a page, selecting ANY text size other than the default (i.e. ctrl/+ or ctrl/-) causes the missing text to reappear. However when the text size is restored to the default (ctrl/0) the text vanishes again. This is definitely a bug introduced in a recent update to Firefox. I suspect that it's an issue with the rendering engine for certain HTML constructs, which could explain why many pages always display correctly even when some others are missing text.

more options

Is this happenning on 59.0.2?

more options

I haven't seen it since updating, but it's early days yet. If it recurs I'll post back. So assume no news is good news.