We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how can i recover my thunderbird set up

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه Zenos

acko1000
acko1000
more options

I was trying to create a profile folder to copy set up to a new computer but accidentally moved the files instead of copying them. i have tried to move them back but cannot find the path - users/user/appdata/roaming/thunderbird\profiles so now thunderbird can't find the profile on the original computer and i have lost the whole set up. can anyone tell me how I can recover this or undo it or tell thunderbird to look in a different place to recover the set up as i have various accounts and e mail signatures etc that i dont want to have to start from scratch.

I was trying to create a profile folder to copy set up to a new computer but accidentally moved the files instead of copying them. i have tried to move them back but cannot find the path - users/user/appdata/roaming/thunderbird\profiles so now thunderbird can't find the profile on the original computer and i have lost the whole set up. can anyone tell me how I can recover this or undo it or tell thunderbird to look in a different place to recover the set up as i have various accounts and e mail signatures etc that i dont want to have to start from scratch.

All Replies (1)

Zenos
Zenos
more options

If you allow it to set up a new profile, then Help|Troubleshooting Information has a button that will take you to where your new profile is, and you can use that as a starting point for re-installing your old profile. Either overwrite the old profile, or set up the new one alongside the old one. You may need to use the profile manager so switch it to use the restored old profile.

I'd do a global search for "abook.mab" to find out where your old profile got to.

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

https://support.mozilla.org/en-US/kb/using-multiple-profiles