Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

All bookmarks have gone missing and I am unable to import data from Internet Explorer and I am unable to make any new bookmarks

  • 1 (رد واحد)
  • 4 have this problem
  • 1 view
  • آخر ردّ كتبه FredMcD

zzamg
zzamg
more options

I'm using Firefox 54.0.1 (32 bit) on Windows 7 Home Premium Service Pack 1.

I'm not operating private mode. All bookmarks have disappeared and I am unable to save any new bookmarks.

I am unable to restore from previous dates - all dates appear but when any date is selected no restoration takes place. I tried to import the bookmarks from IE but although the window indicates that the process is occurring none of the imported bookmarks appears.

I have had no problems with Firefox until this afternoon.

What can I do other than try a reinstall?

I'm using Firefox 54.0.1 (32 bit) on Windows 7 Home Premium Service Pack 1. I'm not operating private mode. All bookmarks have disappeared and I am unable to save any new bookmarks. I am unable to restore from previous dates - all dates appear but when any date is selected no restoration takes place. I tried to import the bookmarks from IE but although the window indicates that the process is occurring none of the imported bookmarks appears. I have had no problems with Firefox until this afternoon. What can I do other than try a reinstall?

الحل المُختار

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Then follow the directions.

Read this answer in context 👍 2

All Replies (1)

FredMcD
FredMcD
more options

الحل المُختار

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Then follow the directions.