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error message about Flash

  • 6 ردود
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه twasthenight

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I run Windows 10 32Bit. I have been having issues with Flash player on Firefox for a long time now. Last I saw was that Firefox will no longer support or run Flash. Yet most of the web still uses it. I only have issues with the Flash when using Firefox. Everything works great when using Edge and IE. Now I am getting the following message. "Error Info: "FlashCode: 2032, HTTPStatus: 0, FileName: sp.json". And "most" of the time it is on Facebook games and video's. And only while using Firefox !!!! While Edge is a lousy browser, It is still better than getting interrupted every few minutes with error messages and crashes. PLEASE FIX !!!!!

I run Windows 10 32Bit. I have been having issues with Flash player on Firefox for a long time now. Last I saw was that Firefox will no longer support or run Flash. Yet most of the web still uses it. I only have issues with the Flash when using Firefox. Everything works great when using Edge and IE. Now I am getting the following message. "Error Info: "FlashCode: 2032, HTTPStatus: 0, FileName: sp.json". And "most" of the time it is on Facebook games and video's. And only while using Firefox !!!! While Edge is a lousy browser, It is still better than getting interrupted every few minutes with error messages and crashes. PLEASE FIX !!!!!

All Replies (6)

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Most plugins have been dropped by the current normal Firefox programs. But the Flash Player is still okay for now.


You can disable Flash Protected Mode by setting the dom.ipc.plugins.flash.disable-protected-mode preference to true in about:config and restarting Firefox It doesn't work yet on Windows 8


Adobe Support; https://forums.adobe.com/community/flashplayer

To report Flash Player crashes: https://helpx.adobe.com/flash-player/kb/report-flash-player-crash.html For questions: https://helpx.adobe.com/flash-player.html

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Tried this before and Flash is still set as "protected mode - disabled". The problem exists in protected or unprotected modes.

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Did you contact Adobe?

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Thank You for responding to my question. Anyway, As yet I have not contacted Adobe. I figured that since the problem is only occurs while using Firefox, the problem lies within Firefox. I don't see where the issue could be with Adobe itself. But, I will try to contact them as a troubleshooting path.

Modified by twasthenight

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Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

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OK, I restarted in safe Mode and there was a very slight improvement, but not so much that the problem goes away.