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Radio buttons don't work on some sites, started recently

  • 5 ردود
  • 2 have this problem
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  • آخر ردّ كتبه cor-el

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Two travel sites I use regularly have radio buttons for various functions while searching trips. Just recently the buttons to "see details" and other options don't work while in the sites. I can go to the sites using IE and they work just fine.

I have checked all my options and don't see anything that might cause this problem.

Two travel sites I use regularly have radio buttons for various functions while searching trips. Just recently the buttons to "see details" and other options don't work while in the sites. I can go to the sites using IE and they work just fine. I have checked all my options and don't see anything that might cause this problem.

All Replies (5)

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

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It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key) to see if that has effect.

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I couldn't temporarily disable the security software so I had to uninstall it.

Re-booting in safe mode w/network support, using f-8 key had no effect when I went back to the site

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I went through FredMcD's procedure and did as instructed all the way to the about:preferences#advanced, in the general section Use Hardware Acceleration was already off. Back at the website the buttons still did not function

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Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

Is that radio element selected if you check that in the built-in Inspector via the right-click context menu (Inspect Element)?