Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

since installing javasetup8u111.exe and getting "verified Java Version 8 update 111" I can't get on several web sites. I use "my.yahoo" as home page and can't

  • 7 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه FredMcD

varkpilot
varkpilot
more options

since installing javasetup8u111.exe [and getting "verified Java Version 8 update 111"], I can't get on several web sites. I use "my.yahoo" as home page and not getting the "Options" settings that are described in various "help" links. I tried "about:config" to see if javascript is enabled but got lost in the muck! Am I off-track by trying to get to "Options" via my home page? Should I be on something else? HELP!!!

since installing javasetup8u111.exe [and getting "verified Java Version 8 update 111"], I can't get on several web sites. I use "my.yahoo" as home page and not getting the "Options" settings that are described in various "help" links. I tried "about:config" to see if javascript is enabled but got lost in the muck! Am I off-track by trying to get to "Options" via my home page? Should I be on something else? HELP!!!

All Replies (7)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

varkpilot
varkpilot صاحب السؤال
more options

followed instructions but didn't see "start in safe mode" when my yahoo home page came up. should I being doing this w/o my home page? how do I get to "basic" firefox page?

FredMcD
FredMcD
more options

Did you hold down the <Shift> key before starting Firefox?

varkpilot
varkpilot صاحب السؤال
more options

I had not but I just did and f-fox [and home page] came up in safe mode BUT I still have the problem....e.g, I can get into my yahoo email account but it's an entirely different "picture" without some convenient functions.

I've been using firefox for years and never have had a problem [using W10, BTW] but this has been driving me crazy so I'm starting to "export/import" favorites, etc to IE11.

FredMcD
FredMcD
more options

I called for more help.

varkpilot
varkpilot صاحب السؤال
more options

Fred...

I went to Program Files and found "javasetup8u111" but it had several executables and ".dll."

When I tried to get to my wife's email via google, I got this: "it seems JavaScript is either disabled or not supported by your browser"

To this IT-challenged senior, it would appear that Java is installed but not "executed"....???????? Is there some file I need to "execute'???????

FredMcD
FredMcD
more options

I called for more help.


Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 111 Release date October 18, 2016 http://java.com/en/download/manual.jsp