ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 5 views
  • آخر ردّ كتبه philipp

more options

Crashes on startup in normal and safe modes. Tried to refresh profile settings (no worky). Tried to create new default profile (no worky).

Crashes on startup in normal and safe modes. Tried to refresh profile settings (no worky). Tried to create new default profile (no worky).

الحل المُختار

hi, unfortunately this crash is most likely caused by websense endpoint security software that is running on a device. please make sure that all its components are up-to-date. in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue again. more information is available in bug 1181091.

in a larger enterprise using the extended support release (esr) version of firefox, which receives security updates but feature updates only once every 10 months, might also be a better option compatibility-wise: https://www.mozilla.org/en-US/firefox/organizations/faq/

Read this answer in context 👍 0

All Replies (2)

more options

Crash ID: bp-fecc700e-a451-4a74-8152-067a72160720

more options

الحل المُختار

hi, unfortunately this crash is most likely caused by websense endpoint security software that is running on a device. please make sure that all its components are up-to-date. in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue again. more information is available in bug 1181091.

in a larger enterprise using the extended support release (esr) version of firefox, which receives security updates but feature updates only once every 10 months, might also be a better option compatibility-wise: https://www.mozilla.org/en-US/firefox/organizations/faq/