Firefox crashes
For the 9th time I have upgraded to Windows 10 and the flash plugin crashes on every page. I have updated..cleared cache..downloaded CCleaner to clean my computer..uninstalled and reinstalled..unchecked accelerator..unchecked protective mode and everything I could think of, as per many suggestions on the forum. I might add that it works fine in Internet Explorer.
77233d30-82a6-4a37-b872-9cb9b9da7aa4
All Replies (2)
If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
- click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
Alternatively you can open about:crashes via the location/address bar.
See also:
- http://kb.mozillazine.org/Mozilla_Crash_Reporter
- https://support.mozilla.org/kb/Mozilla+Crash+Reporter
If a line on the about:crashes page doesn't start with "bp-" then click the line to submit the report and the link will be updated and gets a "bp-" prefix if the report is submitted successfully. Please do not add the "bp-" prefix yourself.
I see you posted a crash ID in a new thread.
Locking this thread.
Please continue here: [/questions/1116521]