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After an update on 2/26/16 for Windows I no longer get my desktop icons or task bar. Can you help? I can't get into my Firefox site.

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  • آخر ردّ كتبه FredMcD

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I tried to get into my Firefox account by updating but it tells me there is a Firefox running in the back ground. It said I should close it to get an update. I can't close it because a Windows update eliminated my desk top and task bar.

I tried to get into my Firefox account by updating but it tells me there is a Firefox running in the back ground. It said I should close it to get an update. I can't close it because a Windows update eliminated my desk top and task bar.

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Right click your desktop and look for any options. An update from Microsoft should not remove your desktop.

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Thank you for answering. Unfortunately nothing happens when I right click. So what could have happened to make my screen go blank? It's not a black screen but a dark grey screen. This is so frustrating. I need to get into the computer to send my taxes. When the update was finished there were no icons on the screen. There was a task bar. Then that disappeared.

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Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia


I'm sorry, but this needs more help then we can give.

Microsoft Fix it Solution Center: troubleshooting software issues

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