Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Address Display Changes when respective addressee is e-mailed something ?

  • 1 (رد واحد)
  • 1 has this problem
  • 18 views
  • آخر ردّ كتبه Matt

jeffwesley1
jeffwesley1
more options

If an addressee is e-mailed something the address Display will change and sometimes the first & last names change too causing the addressee to show up in the address book as their first or last name rather than their organization. What causes this scrambling and forces me to find the addressee and repair it back to the way it was ? This scrambling of the display only occurs when sending an e-mail to the respective addressee and only to certain addressees, not all.

If an addressee is e-mailed something the address Display will change and sometimes the first & last names change too causing the addressee to show up in the address book as their first or last name rather than their organization. What causes this scrambling and forces me to find the addressee and repair it back to the way it was ? This scrambling of the display only occurs when sending an e-mail to the respective addressee and only to certain addressees, not all.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

To diagnose problems with Thunderbird, try the following:

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.