Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه the-edmeister

brucestiffer
brucestiffer
more options

Does this crash ID have information in it? How can I tell why Firefox crashes? Can it be from running out of memory, too many tabs open and too many processes running? 

Crash ID: bp-ef36cc46-4bcd-4fcb-945b-643dd2150730
Does this crash ID have information in it? How can I tell why Firefox crashes? Can it be from running out of memory, too many tabs open and too many processes running? Crash ID: bp-ef36cc46-4bcd-4fcb-945b-643dd2150730

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

icsak.dll looks like the trigger for that crash. http://www.processlibrary.com/en/directory/files/icsak/403406/

icsak.dll is an Anti-Keylogger belonging to ZoneAlarm ForceField from Check Point Software Technologies.

Disable that Anti-Keylogger and see if that stops the crashes. Or check with ZoneAlarm to see if an update is available. If not, see ZoneAlarm for support.