We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't use drop-down menu

  • 1 (رد واحد)
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه FredMcD

more options

the OS of my laptop is windows 8. the drop-down menu does not stay open. my anti-malware program cannot open.

the OS of my laptop is windows 8. the drop-down menu does not stay open. my anti-malware program cannot open.

الحل المُختار

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Read this answer in context 👍 0

All Replies (1)

more options

الحل المُختار

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.