Mozilla Relay is experiencing issues with call and text delivery. We’re working on a fix. Check Mozilla Status for updates.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

icons appear in e-mails

  • 3 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur christ1

more options

I don't know if Thunderbird questions can be answered here. If they can, I would like to know if someone could suggest a solution to the "icon in e-mail" issue -- where a greyed-out icon suggesting two broken pieces appears in the e-mail at the beginning of the e-mail. I use Thunderbird 24.4.0. I don't see any settings for HTML in Tools>Options>Display.

I don't know if Thunderbird questions can be answered here. If they can, I would like to know if someone could suggest a solution to the "icon in e-mail" issue -- where a greyed-out icon suggesting two broken pieces appears in the e-mail at the beginning of the e-mail. I use Thunderbird 24.4.0. I don't see any settings for HTML in Tools>Options>Display.

All Replies (3)

more options

This is the correct place to ask Thunderbird related questions.

Can you post a screenshot of your problem?

http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

more options

Here's a scan of a screenshot I made -- minus the e-mail addresses. The bracket on the left side shows where the icon appeared. The e-mail doesn't show the icon. The screenshot of the email with the icon in the upper-left corner contains e-mail addresses-- of the sender and myself.

Where, in Thunderbird, would there be an option to allow jpg's or HTML to display?

more options

I can't see anything from your scans. Can't you just post images?

Anyway, try View - Message Body As - Original HTML.

Press Alt or F10 in case the menu bar is hidden.