Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 2 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

kofarrell
kofarrell
more options

I was on facebook and using the Graph search functionality. I kept scrolling the page, so I had a very big webpage downloaded. Eventually it crashed. I probably hit a limit on my system, or on memory, I'd like to know exactly what the limit was so I could look at solving it (more RAM or just allocate more disk memory etc.) Report ID: bp-f8f203bc-c4e5-4944-baf4-9b4c32140218

I was on facebook and using the Graph search functionality. I kept scrolling the page, so I had a very big webpage downloaded. Eventually it crashed. I probably hit a limit on my system, or on memory, I'd like to know exactly what the limit was so I could look at solving it (more RAM or just allocate more disk memory etc.) Report ID: bp-f8f203bc-c4e5-4944-baf4-9b4c32140218

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

The crash report shows:

System Memory Use Percentage = 89

That's pretty high. I've seen crash reports with usage in the mid-90s, but I don't know where the cut-off is between healthy and unhealthy memory use, if there is a hard cut-off.

If you use any extensions that download or convert video in a page, that could be an issue with the FB news feed because there can be so many videos.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The main issue with OOM crashes is usually memory fragmentation. You need a consistent block of free memory that is large enough to accommodate the requested size (OOM Allocation Size). In severe cases of fragmentation you can even get such an error with System Memory Use of in the 70%.

How much physical memory do you have?

You could try to increase the size of the page file (i.e. add an extra 1 GB) or install extra memory if you only have about 1 GB.