When I have an email with an attachment, I can now only "save" the attachment. How can I open before I decide if I want to save?
I used to have an option to "open" attachments as well as "save" them. This ability has disappeared and I am unable to just "open" an attachment, or a form, for that matter, on a website. I can only "save". I have no idea why I can no longer "open" anything. How do I get this option again? I have tried settings for Mozilla and I don't see it there.
Very sad, am I.
Barbara
All Replies (5)
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.
- Open websites will not be saved in Firefox versions lower than 25.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.
You can try to bypass the cache and see what happens.
Reload the webpage while bypassing the cache using one of the following steps:
- Hold down the Shift key and click the Reload button with a left click.
OR
- Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
- Press Command + Shift + R (Mac)
I did a reset back to factory defaults and it did not fix the problem - - help!
It is not a webpage that I have trouble with, it is attachments to emails; both text and photos.
I have the same complaint. It's so annoying that I've stopped using Firefox and have gone back to Windows Internet Explorer.