Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

RECENTLY UPGRADED FF 25.0 FAILING TO RESTORE TABS ON REBOOT

  • 9 antwoorde
  • 5 hierdie probleem
  • 4 views
  • Laaste antwoord deur mcs2013

more options

The issue is recurring now following upgrading to 25.0 after successive upgrades mysteriously eliminated it. Here is my original thread: https://support.mozilla.org/en-US/questions/952992?page=2

This time - a little different issue.

Settings: GENERAL TAB: https://app.box.com/s/s0h70i7gpvhwfz7ovokr

PRIVACY TAB: https://app.box.com/s/jzim13gur4x5xtt8ew7i

Issue: Upon REBOOT - FF opens to HOME PAGE despite the above settings. Upon REFRESH - FF opens to previously open tabs.

The issue is recurring now following upgrading to 25.0 after successive upgrades mysteriously eliminated it. Here is my original thread: https://support.mozilla.org/en-US/questions/952992?page=2 This time - a little different issue. Settings: GENERAL TAB: https://app.box.com/s/s0h70i7gpvhwfz7ovokr PRIVACY TAB: https://app.box.com/s/jzim13gur4x5xtt8ew7i Issue: Upon REBOOT - FF opens to HOME PAGE despite the above settings. Upon REFRESH - FF opens to previously open tabs.

Gewysig op deur mcs2013

All Replies (9)

more options

Are you using "Clear history when Firefox closes"?

To see all History and Cookie settings, choose:

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"

In case you are using "Clear history when Firefox closes":

  • do not clear the Browsing History

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

Clearing cookies will remove all specified (selected) cookies including cookies with an allow exception that you want to keep.

more options

As was in my link above showing Privacy tab setting, I have "Remember history" checked.

To answer your question, "Clear history when Firefox closes" is left UNCHECKED.

Now what?

Gewysig op deur mcs2013

more options

What do you mean with "Upon REFRESH"?

How are you refreshing?

Is "History > Restore Previous Session" enabled?

Does this only happen after a reboot or also after a normal close and restart?

more options

When I said "upon refresh", I meant normal exiting (clicking the "X" or "Exit") and restarting or using a program I installed called Restartless Restart and clicking that. Like I said, all tabs come back up.

When either I reboot or shut down the FF program using Task Manager, only the home page comes up.

Again, this started after upgrading to 25.0.

Where is "History > Restore Previous Session"? I don't see that anywhere.

more options

You may have cleanup or security software that removes the sessionstore.js file if this only happens after a reboot and not after closing and restarting Firefox.

Which security software (firewall, anti-virus) do you have?

more options

I use AVG. If this were the case wouldn't prior version upgrades have been equally affected?

Anyway, what to do now?

more options

This issue remains unresolved. So how am I supposed to know whether AVG removes the sessionstore.js file ???

Where is "History > Restore Previous Session"? I don't see that anywhere.

Gewysig op deur mcs2013

more options

Because it appears this thread has been abandoned, I had tried to start a nee thread but it was closed and I was told to return to this thread.

Would someone please help me resolve this issue???