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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

FF only loads pages in their basic, html format. Version 24.0,windows 7. Tried resetting and rebooting: don't work.

  • 5 antwoorde
  • 27 hierdie probleem
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  • Laaste antwoord deur cor-el

anotheramy
anotheramy
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This is a very recent problem, has only occurred in the past few days. Every website I try to load (including but not limited to sites such as wikipedia and facebook) return to their basic, html format. Or the mobile version which you sometimes see: basic white pages, very unlike the site.

This is a very recent problem, has only occurred in the past few days. Every website I try to load (including but not limited to sites such as wikipedia and facebook) return to their basic, html format. Or the mobile version which you sometimes see: basic white pages, very unlike the site.

All Replies (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

Make sure that you allow pages to choose their own colors.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Note that these settings affect background images.

anotheramy
anotheramy Vraag-eienaar
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Yep, here is the facebook one, I'll post another so you can see what wikipedia looks like.

anotheramy
anotheramy Vraag-eienaar
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Wikipedia

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi anotheramy, did this improve in Firefox 25 or do you still have the same issue?

cor-el
cor-el
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  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.