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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Install will not run. Box comes up asking to run but nothing happens.

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  • Laaste antwoord deur cor-el

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I go to Mozilla, click download Firefox, Get install stub exe. Click on run, box asks to allow to make changes on machine, Click yes and nothing happens. Internet connection is fine. No firewall issues.

I go to Mozilla, click download Firefox, Get install stub exe. Click on run, box asks to allow to make changes on machine, Click yes and nothing happens. Internet connection is fine. No firewall issues.

Gekose oplossing

You can find the full version of the latest Firefox 23.0.1 release in all languages and for all Operating Systems here:

Try to run the Firefox installer as Administrator (right-click: Run as Administrator).

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Hi there, In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:

  • Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.

Now, a new tab containing your troubleshooting information should open.

  • At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
  • Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!

cyborg4

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Gekose oplossing

You can find the full version of the latest Firefox 23.0.1 release in all languages and for all Operating Systems here:

Try to run the Firefox installer as Administrator (right-click: Run as Administrator).