We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How to recover incomplete download items from the point where it stopped in firefox browser in case of unexpected computer crash or shut down

  • 1 antwoord
  • 6 hierdie probleem
  • 5 views
  • Laaste antwoord deur cor-el

more options

While downloading with Mozilla Firefox if by any means my computer crashes or shutdown unexpectedly I lose all data that had been downloaded so far. How to recover the downloaded data without a need to start all the way back from scratch to download the same data. Please help me if there are any means to recover downloaded mbs and continue from where it has stopped, so that I can avoid losing extra mbs and time to go back again and restart downloading.

While downloading with Mozilla Firefox if by any means my computer crashes or shutdown unexpectedly I lose all data that had been downloaded so far. How to recover the downloaded data without a need to start all the way back from scratch to download the same data. Please help me if there are any means to recover downloaded mbs and continue from where it has stopped, so that I can avoid losing extra mbs and time to go back again and restart downloading.

All Replies (1)

more options

Try these steps:

  1. Move the old .part partial download and the final file without the .part that has size 0 to another location.
  2. Start a new download and pause it, don't close Firefox.
  3. Copy the two files (.part and 0 byte final) that you moved above back to the download location to replace the new files that were created.
  4. Resume the download in Firefox.

If that doesn't work then the server may not support resuming.