Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox 18.0 does not work with Max OS X 10.6.1

  • 4 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur user001

more options

I have a Mac OX S version 10.6.1. Firefox auto updated to version 18.0 and stopped working properly. Everything on the screen appears distorted and unreadable. The screen seems a sloping plane. The graphics is totally unstable.

What happened? Firefox worked perfectly before the update. I have tried to re-install the new version (18.0 for mac) but the problem remains. In this moment Firefox is unusable.

I wonder if this new version of Firefox is compatible with my mac version. Do I have to install a previous version (e.g., Firefox 17)? What do I have to do to keep using Firefox?

Thanks

I have a Mac OX S version 10.6.1. Firefox auto updated to version 18.0 and stopped working properly. Everything on the screen appears distorted and unreadable. The screen seems a sloping plane. The graphics is totally unstable. What happened? Firefox worked perfectly before the update. I have tried to re-install the new version (18.0 for mac) but the problem remains. In this moment Firefox is unusable. I wonder if this new version of Firefox is compatible with my mac version. Do I have to install a previous version (e.g., Firefox 17)? What do I have to do to keep using Firefox? Thanks

Gekose oplossing

Try to disable hardware acceleration in Firefox.

You can do a check for corrupted and duplicate fonts and other font issues:

Lees dié antwoord in konteks 👍 0

All Replies (4)

more options

If you Reset Firefox, does that help? Refresh Firefox - reset add-ons and settings

more options

Also, update to Mac 10.6.8

more options

Gekose oplossing

Try to disable hardware acceleration in Firefox.

You can do a check for corrupted and duplicate fonts and other font issues:

more options

Dear Tayler and cor-er, thank you for your help!

Updating to Mac 10.6.8 (Apple>Software update) solved the problem!

Cor-er, since Firefox now works, I have not tried your suggestions. But many thanks for your support. Should I have other problems in the future, I will definitely try your suggestions before posting any another request for help.

Thanks again. Impressed by the helpfulness of this community, Patrizia