Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 3 antwoorde
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur cor-el

more options

My firefox browser crashed all of the sudden and now when I try to open it, the web browser doesn't open, it just crashed again and I get an crash report. Can you please help me determine why this is happening?

Thank you!

My firefox browser crashed all of the sudden and now when I try to open it, the web browser doesn't open, it just crashed again and I get an crash report. Can you please help me determine why this is happening? Thank you!

All Replies (3)

more options

-> Start Firefox in -> Diagnose Firefox issues using Troubleshoot Mode to check if your add-ons/extensions are causing the problems.

Check and tell if its working normally while using Firefox in Diagnose Firefox issues using Troubleshoot Mode.

more options

the bug that is associated with the crash id you've submitted hints that yahoo toolbar might be a part of the problem. in case you have it installed, disable/remove it when you are in safemode. in case this does not work also try disabling hardware acceleration in firefox > options > advanced > general

more options

Your extensions list in the crash report shows that you have the Yahoo! Toolbar, so you can give the above suggestion a try.

See also: