Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Since updating to 8.0.1 I find I have to stop and reload pages in order for them to load.

  • 1 antwoord
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur cor-el

more options

Every time I go to a site I end up having to stop loading and then reload a page before it will come up. I have waited as long as 2 minutes to see if the pages will come up. It especially happens when clicking on a link. The link can be from google or a web page. I did not have this problem before updating to 8.0.1

Every time I go to a site I end up having to stop loading and then reload a page before it will come up. I have waited as long as 2 minutes to see if the pages will come up. It especially happens when clicking on a link. The link can be from google or a web page. I did not have this problem before updating to 8.0.1

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

You can also try to reset (power off/on) the router.