Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Downloaded FF 7, but each time I load it page goes to FF updating version and cannot go onto any websites???

  • 2 antwoorde
  • 5 hierdie probleem
  • 2 views
  • Laaste antwoord deur Empire2011

more options

I have used FF for 3 years, just upgraded to FF7 - but when I access FF browser I get a screen that says I am on Firefox updating/releases page and NOTHING happens, I cannot load any website or search - basically it just freezes. I use a Macbook Thanks

I have used FF for 3 years, just upgraded to FF7 - but when I access FF browser I get a screen that says I am on Firefox updating/releases page and NOTHING happens, I cannot load any website or search - basically it just freezes. I use a Macbook Thanks

Gekose oplossing

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


See these articles for some suggestions:

Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

Gekose oplossing

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


See these articles for some suggestions:

more options

thanks - seems to be working now!