Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I am unable to access google search or google mail. What's up with that? Google is the reason I downloaded Firefox. I was unable to acces on IE.

  • 2 antwoorde
  • 2 hierdie probleem
  • 9 views
  • Laaste antwoord deur phillydawg

more options

I cannot access google search or google mail. I need to get my e-mail. Can you help me? I have tried everything. Google is the reason I downloaded Firefox. I was also unable to access google on Internet Explorer. What is going on. This is crazy!!! I was just looking at my g-mail about a week ago, and now I can't get it.

I cannot access google search or google mail. I need to get my e-mail. Can you help me? I have tried everything. Google is the reason I downloaded Firefox. I was also unable to access google on Internet Explorer. What is going on. This is crazy!!! I was just looking at my g-mail about a week ago, and now I can't get it.

All Replies (2)

more options

It is likely that you have malware on your system. Start up your anti-virus program and run a full scan of your computer.

more options

Thank you for your suggestion. Did a full scan. Found 24 tracking cookies, but nothing else. Still cannot access google.com on IE or Firefox. So strange. I was just checking my g-mail and searching with google a week ago. Do you have any other suggestions? I have done everything microsoft suggested as well as some of the other Firefox and IE users. I just don't know what to do at this point. Could it have anything to do with IE9 version or Firefox 7 version? Someone suggested that was the problem. Can I go back to IE7 and solve the problem?