Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

AVG ver 9.0.914 does not function with FireFox ver 7

more options

loaded FireFox ver 7 No AVG extensions are compatible and therefore DO NOT WORK

E.G. AVG Safe Search & Toolbar & - which have on multiple occasions save my computers from notorious malicious link clicks - are not compatible?!

loaded FireFox ver 7 No AVG extensions are compatible and therefore DO NOT WORK E.G. AVG Safe Search & Toolbar & - which have on multiple occasions save my computers from notorious malicious link clicks - are not compatible?!

All Replies (5)

more options

For AVG Free 2012:

AVG Free 2012.1808 HotFix 01 adds support for Firefox 7
AVG LinkScanner 2012.1808 Hotfix 01 adds support for Firefox 7
http://free.avg.com/us-en/avg-release-notes

For AVG paid version 9:

AVG 9 is still supported for virus signatures, but I don't know whether the browser add-ons are being updated.

Hope this helps.

more options

That's a great idea however, I have a 3 computer purchased version of AVG Internet Security which has features other then the free version which you refer to.

What I would appreciate is a hot patch fix from AVG for my 9.0.9.914 so that it will function properly with Firefox 7 and not pay for an upgrade to the 2012 version until my current license is complete.

As someone who has worked in software for years I seriously doubt that AVG has painted it self in such a corner that the fix available for the current version could not in fact be easily fashioned to do the same for my AVG version.

Further, I have not received any word from AVG that they have discontinued support for my version. If your suggestion is AVG's way of informing me of that fact I will be disappointed.

As a paying customer I feel that my request is in order.

THX just the same!

more options

If you have time left on your annual contract, you really should get a free version upgrade. Have you tried it?

"You can upgrade to AVG 2012 using your existing AVG license number"
http://www.avg.com/ww-en/2012-upgrade

more options

Hi jscher2000,

So there is something I need to ask ... do you simply love AVG and have a lot of time on your hands to answer questions like this or are you in a relationship of any kind with AVG? IF so would you please explain that relationship?

Thx!

more options

I've answered questions about AVG a few times in the past, so I have a pretty good idea where to look for the current status. I neither use nor have any connection with AVG. (I don't particularly recommend it, either; I'm just here to help with Firefox questions.)