Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can't get into my personal hotmail account anymore, why?

  • 1 antwoord
  • 7 hierdie probleem
  • 6 views
  • Laaste antwoord deur cor-el

selly64
selly64
more options

I can get into Hotmail but not into my own personal account. The time and date on the computer is right and I can get into Google, Facebook and Westpac online, just not Hotmail. Could the problem be with Firefox?

I can get into Hotmail but not into my own personal account. The time and date on the computer is right and I can get into Google, Facebook and Westpac online, just not Hotmail. Could the problem be with Firefox?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

What happens if you try to log in?