Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

What happened to the tabs that said "this site is safe" and "notify us" when I upgraded to Firefox 5.0?

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur infobind

infobind
infobind
more options

When I upgraded to Firefox 5.0 a couple days ago, the toolbar that included the sunburst security symbol followed by "this site is safe" and "notify us" disappeared. I also had cut, copy, past and print icons on that toolbar, and they also disappeared. The same thing happened after the previous upgrade, but I discovered the lost toolbar hidden behind the "Home - Welcome to Centurylink" tab just under the menu toolbar. All I had to do to get it back was click on the down arrow after the word "Centurylink" (Centurylink is my Internet provider) . After the last upgrade that down arrow is no longer there.

My computer is an Ultra Horizon X433, Intel Core 2 Quad Q8300 2.5GHZ 4M 1333 processor. OS is Windows XP Pro

When I upgraded to Firefox 5.0 a couple days ago, the toolbar that included the sunburst security symbol followed by "this site is safe" and "notify us" disappeared. I also had cut, copy, past and print icons on that toolbar, and they also disappeared. The same thing happened after the previous upgrade, but I discovered the lost toolbar hidden behind the "Home - Welcome to Centurylink" tab just under the menu toolbar. All I had to do to get it back was click on the down arrow after the word "Centurylink" (Centurylink is my Internet provider) . After the last upgrade that down arrow is no longer there. My computer is an Ultra Horizon X433, Intel Core 2 Quad Q8300 2.5GHZ 4M 1333 processor. OS is Windows XP Pro

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

It sounds as though one of your add-on toolbars was not labeled as compatible with Firefox 5. You can check for disabled add-ons here:

orange Firefox button or Tools menu > Add-ons

Try the Extensions category, the lower list of grayed out items.

If Firefox disabled some add-ons (especially extensions), it likely is because they include a list of compatible Firefox versions and haven't yet been updated for Firefox 5. If they worked on Firefox 4, there is a very good chance they will work on Firefox 5.

You can force Firefox to ignore add-on version restrictions by (what else) installing an add-on. Then you can test whether the add-ons important to you actually work in Firefox 5.

Add-on Compatibility Reporter :: Add-ons for Firefox

Please report back on your results.

Gewysig op deur jscher2000 - Support Volunteer

Chimel
Chimel
more options

No sh*t, 90% of all extensions are not labeled compatible with Firefox 5! ^-^ I must have provided that compatibility reporter solution 20 times today already...

infobind
infobind Vraag-eienaar
more options

Apparently what I lost is referred to as the "Browser Protection toolbar. It show it as being disabled and says it is not compatible with Firefox 5.0

I did create a custom toolbar and reinstalled the shortcuts for cut, copy, paste and print, so I guess my problem is solved, sort of.

Thanks for the input.