Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Since upgrading to 4 the finger print pass on my HP won't work...I was told it's called a biometrx sytem, whatever that means

  • 1 antwoord
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur the-edmeister

iluvorchids22
iluvorchids22
more options

My HP laptop has a feature called Simple Pass that allows me to load in my passwords and gain access to my various accounts and programs with the swipe of a finger. Since i upgraded to the latest version of Firefox that feature will not work. And when I try to reload the password it tells me that Firefox doesn't recognize that program...help, please...and make it simple cuz I'm not very computer savy. thanx, cg

My HP laptop has a feature called Simple Pass that allows me to load in my passwords and gain access to my various accounts and programs with the swipe of a finger. Since i upgraded to the latest version of Firefox that feature will not work. And when I try to reload the password it tells me that Firefox doesn't recognize that program...help, please...and make it simple cuz I'm not very computer savy. thanx, cg

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

See this support thread.
https://support.mozilla.com/en-US/questions/814397