Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Neither the 3.6.17 or 4.0 version of Firefox is bringing up a window.

  • 2 antwoorde
  • 10 hierdie probleem
  • Laaste antwoord deur Telecaster

more options

Up until the other day, Firefox 3.6.17 was working fine, when it just stopped bringing up a new window.

I downloaded Firefox 4, and same thing, no window. Restarted my computer, and was able to get one, but I’m now having the same problem again

Any idea what’s going on?

Up until the other day, Firefox 3.6.17 was working fine, when it just stopped bringing up a new window. I downloaded Firefox 4, and same thing, no window. Restarted my computer, and was able to get one, but I’m now having the same problem again Any idea what’s going on?

All Replies (2)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Started FF in safe mode, and I got a window. Went to Add-ons>Themes, and got a message saying that all add-ons had been disabled. The Default Theme was highlighted, but I wasn't able to click on the Use Theme Enable button.

Thank you.