Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Help:About Firefox: SHOWS 4.0 - but when I attempt to download an add-on - it says I still have 3.05

moxiewear
moxiewear
more options

I have tried to upgrade to 4.0 many times - but when I attempt to download an add-on that is only for 4.0 - it says that I have version 3.05 - need to update. But when I go to Help:About: - it says up to date - no updates available.

I have tried to upgrade to 4.0 many times - but when I attempt to download an add-on that is only for 4.0 - it says that I have version 3.05 - need to update. But when I go to Help:About: - it says up to date - no updates available.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

See Reset your user agent in this article.
https://support.mozilla.com/en-US/kb/Websites%20or%20add-ons%20incorrectly%20report%20incompatible%20browser