Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I got a message that said it was from Firefox, and that I had 99 viruses and bugs and to download a firefox protector immediately. Did this come from you or a hacker? It messed up my computer. Another question. Refresh icon disappeared. I want it ba

  • 1 antwoord
  • 2 hierdie probleem
  • 2 views
  • Laaste antwoord deur silkphoenix

more options

The message flashed when I turned computer on. It said it was from Firefox. I use Mozilla Firefox. I clicked on "protect" and then it said to download some weird protection. I realized it was not legit and deleted it, but worry it might have put a trojan or virus on my computer anyway. Re my Refresh button: Just give it back!!!! It disappeared awhile back from my menu bar on top of the page.

The message flashed when I turned computer on. It said it was from Firefox. I use Mozilla Firefox. I clicked on "protect" and then it said to download some weird protection. I realized it was not legit and deleted it, but worry it might have put a trojan or virus on my computer anyway. Re my Refresh button: Just give it back!!!! It disappeared awhile back from my menu bar on top of the page.

All Replies (1)

more options

Firefox does not send out any security warning messages, it's a browser only. Do not click or answer any of this kinds of pop-ups, if you do, it'll install virus/spywares into your PC. Just ignore them.

Please read this article and follow cor-el suggestions to scan your PC with those anti-virus/spywares programs to make sure your PC hasn't been infected.

https://support.mozilla.com/en-US/questions/769829